Web• Before we end the call I would like to set-up a follow up call and provide you with my name and phone number/portal contact information o Coordinate the next phone call o Provide contact information • Thank you for taking the time for the call today. I hope you found this helpful, and look forward to our next call WebThe telephone is one of the most important communication tools in healthcare practices. Telephone calls must be prioritized and routed appropriately so patients receive the proper medical attention. Telephone triage, like triage in person, is a critical step in ensuring that patients see the appropriate provider at the appropriate level of care.
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